• 2+ years IP Networking experience; Working knowledge of Networking industry, products and protocols
• 2+ years experience with Cisco routing products or other industry routing solutions.
• Experience and Knowledge of the following technologies: OSPF, BGP, ISIS, MPLS, MPLS VPN, Traffic Engineering, QoS, L2VPN, Multicast, Multicast VPN, VPLS,
• Knowledge and hands-on experience on the following products: Cisco7600, Cisco6500, GSR, Cisco3800, Cisco2800, Cisco7200, and ASR9k & CRS(desirable)
• Advanced RP troubleshooting expertise required.
• CCNA R&S

• Strong documentation skills--to be utilized for case management, knowledge capture, defect management and training.
• Excellent verbal communication skills--these skills are essential for this engineering role as most of the work being done is through the phone.
• Very strong problem solving skills--will be utilized often as this position covers all Cisco RP technologies.
• Working knowledge of handling network down situations--this role will be handling S1/S2 Service Requests with limited supervision.
• Ability to drive recreates remotely--many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
• CCNP
• Windows/Unix/Linux 

Lan Switching Technologies:

Minimum Qualifications:

• 2+ years IP Networking experience; Working knowledge of Networking industry, products and protocols.
• Strong Networking and in-depth knowledge in Cisco switching and routing technologies.
• Well-versed with networking tools such as traffic generators (e.g lxia), sniffers et al.
• Solid experience supporting and configuring medium to large enterprise LANs
• Troubleshoot product and network problems of high complexity. Has strong in-depth knowledge in LAN Switching technologies
• CCNA R&S

Desired Skills:

• Strong documentation skills--to be utilized for case management, knowledge capture, defect management and training.
• Excellent verbal communication skills--these skills are essential for this engineering role as most of the work being done is through the phone.
• Very strong problem solving skills.
• Working knowledge of handling network down situations--this role will be handling S1/S2 Service Requests with limited supervision.
• Ability to drive recreates remotely--many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
• CCNP
• Windows/Unix/Linux 

Security – VPN & Firewall: 

Minimum Qualifications:

• Bachelor’s or Master’s degree in engineering (Computer Science, Electrical Engineering)Click here to enter text.
• Minimum 2 years of related experience involving customer exposure element in VPN (for example: IPSEC, SSL, Anyconnect, Getvpn, DMVPN, IPS, IDS, ASA, CX & Firewall software / hardware).
• Good technical foundation in networking (CCNA equivalent level or above) is required
• Ability to communicate in English effectively both verbally and in writing; other languages would be a plus

Desired Skills:

• Strong documentation skills--to be utilized for case management, knowledge capture, defect management and training.
• Excellent verbal communication skills--these skills are essential for this engineering role as most of the work being done is through the phone.
• Very strong problem solving skills--will be utilized often as this position covers all Cisco Security technologies.
• Working knowledge of handling network down situations--this role will be handling S1/S2 Service Requests with limited supervision.
• Ability to drive recreates remotely--many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
• CCNP Security
• Windows/Unix/Linux 

Voice over IP – Collaboration :

Minimum Qualifications:

• Cisco Voice/Data Center/Routing & Switching background.
• Customer Support Experience (2+ years)
• Professional level certification in Cisco technologies (CCNP, CCVP).
• Proficient with technologies such as Call Manager, Multi Services, gateways, Cisco Unity Connection, Telepresence, Jabber, Cisco Unified Presence, CWMS etc.
• Bachelors in a technical field (CS/EE preferred) or equivalent plus 1-3 years related experience.
• Solid Communication Skills (Written/Verbal/Presentation)
• Solid team player

Desired Skills:

• Strong documentation skills--to be utilized for case management, knowledge capture, defect management and training.
• Excellent verbal communication skills--these skills are essential for this engineering role as most of the work being done is through the phone.
• Very strong problem solving skills--will be utilized often as this position covers all Cisco Security technologies.
• Working knowledge of handling network down situations--this role will be handling S1/S2 Service Requests with limited supervision.
• Ability to drive recreates remotely--many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
• CCNP Voice
• Windows/Unix/Linux 

Network Management Systems:

Minimum Qualifications:

• Effective written and verbal communication and interpersonal skills.
• Excellent understanding of Networking protocols such as HTTP, HTTPS, TCP/IP, SNMP, Telnet, and SSH technologies.
• Excellent understanding of SQL Query design and optimization.
• Excellent understanding of Core Java Application Troubleshooting.
• Strong understanding of TCP/IP and NMS related knowledge.
• Solid Communication Skills (Written/Verbal/Presentation).
• Solid team player.
• CCNA.

Desired Skills:

• Strong documentation skills--to be utilized for case management, knowledge capture, defect management and training.
• Excellent verbal communication skills--these skills are essential for this engineering role as most of the work being done is through the phone.
• Very strong problem solving skills.
• Working knowledge of handling network down situations--this role will be handling S1/S2 Service Requests with limited supervision.
• Ability to drive recreates remotely--many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
• CCNP/VCP/Oracle DB/RHCE certifications.
• Windows/Unix/Linux.

Server Virtualization:

Minimum Qualifications:

• Effective written and verbal communication and interpersonal skills.
• Solid experience analyzing, using and configuring medium to large networks.
• Strong experience supporting client servers (blades and rack systems).
• Strong Server/Storage Industry experience.
• Knowledge of controllers, drivers and networking components.
• Sound switching experience.
• Knowledge of fiber channel operation and protocols.
• Experience installing drivers/updating drivers.
• Relevant Storage, Network or Server O/S certifications.
• Knowledge of server OS – Windows, Vmware, Linux.
• Solid Communication Skills (Written/Verbal/Presentation).
• Solid team player.
• CCNA.

Desired Skills:

• Strong documentation skills--to be utilized for case management, knowledge capture, defect management and training.
• Excellent verbal communication skills--these skills are essential for this engineering role as most of the work being done is through the phone.
• Very strong problem solving skills.
• Working knowledge of handling network down situations--this role will be handling S1/S2 Service Requests with limited supervision.
• Ability to drive recreates remotely--many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
• VMWare certification or knowledge would be a distinct advantage.
• Troubleshooting experience within Ethernet and/or SAN environment.

SECURITY –AAA:

• Solves product and network problems of high complexity by quickly isolating and resolving issues.
• Increase customer network uptime by providing independent consultation to solve complex network and product problems.
• Effectively utilizes Cisco’s world class lab facilities to simulate customer network issues.
• Provides systems/product training and intellectual property material.
• Single point of contact for network problem resolutions - manage, troubleshoot, and resolve issues.
• Submits complete and correct defect reports in area of expertise.

Minimum Qualifications:

• Bachelor’s or Master’s degree in engineering (Computer Science, Electrical Engineering).
• Minimum 2 years of related experience involving customer exposure element in Security Technologies (Firewall, VPN, IDS, AAA).
• Knowledge of RADIUS, TACACS+ , 802.1x , ACS and ISE is a must.
• Good technical foundation in networking (CCNA equivalent level or above) is a must.
• Knowledge of Wireless technologies is a plus.
• Ability to communicate in English effectively both verbally and in writing; other languages would be a plus.

Desired Skills:

• Strong documentation skills--to be utilized for case management, knowledge capture, defect management and training.
• Excellent verbal communication skills--these skills are essential for this engineering role as most of the work being done is through the phone.
• Very strong problem solving skills.
• Working knowledge of handling network down situations--this role will be handling S1/S2 Service Requests with limited supervision.
• Ability to drive recreates remotely--many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate the issue and resolve.
• CCNP Security.
• Windows/Unix/Linux. 

 Compensation

• The lower end of compensation is mentioned. It will vary based on your experience and its relevance